Last updated Jan 10, 2023
Solar Clean are committed to protecting your privacy, and take our responsibilities regarding the collection, use and security of our customer information very seriously.
This policy explains how we use customer information and how we protect privacy, with total transparency.
Solar Clean operate our website: www.solar-clean.co.uk (‘Site’) and currently provide solar panel installation cleaning services to consumer and commercial customers throughout Scotland and the UK ('Service').
This policy sets out the basis on which any personal information is collect from you, or that you provide to us, including through the use of our Site or in daily contact with our Service.
This policy also details how such information will be processed, distributed and passed on by us.
Solar Clean are the data controller for the purposes of the Data Protection Act 1998 (the ‘Act’).
References in this Privacy Policy Statement to 'we', 'us' and 'our' are to Solar Clean.
Solar Clean is a UK based organization providing solar panel installation cleaning services to consumer and commercial customers throughout Scotland and the UK.
As we deliver our mission of cleaning our way to a better future for people through energy efficiency products and services and positively impacting the environment in all areas.
Unless you choose to purchase our Service directly, we do not knowingly collect any information directly about you.
If you choose to use our Service, and set up an maintenance plan and associated account for your Service, then we require you to provide your name, telephone, address and email address to be able to offer the Site and Service functions that you have admin access to.
However, if you do also happen to email or otherwise contact us for support, business or any other reason then your email address and contact information maybe stored automatically in the email or other tools we use.
Also, when you use our Site, we or our third party providers may collect, process and store the following type of anonymous information for analytical purposes:
On each visit to the website the following Anonymous data maybe collected :
We use the information we hold about you in the following ways:
Our Site's analytic data providers store the anonymous data, but we do not grant the right for this data to be available to 3rd parties.
If we do provide Site derived information to 3rd parties : it does not identify any individual, it is completely anonymous.
We do not disclose information about identifiable individuals to any advertisers on our Site, from time to time we may look at an anonymous users individual data for product development and checking bugs purposes only.
We may send you updates with news and information about us, new features, offers, services, and products from time to time. If you do not want us to process your personal data for marketing purposes then please tick the opt-out box provided when you register to use our Site. You can also opt-out of receiving marketing communications the following ways: You can opt-out by contacting us. All e-mails communications will include information about how you can opt-out of receiving marketing communications.
We may also share information about you with third parties that we engage to help us in certain areas, including development, payment processing, name and address verification, research and email distribution. We provide these third parties with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.
We want to make sure that your personal information is accurate and up to date. If, for any reason, you are concerned that that personal information held by us is not correct, please visit our Site and log in to view and change your personal information where you have registered with us. If you have not registered with us or if you prefer, you can ask us to correct or remove information that you think is inaccurate at any time by emailing us. You are entitled to ask for a copy of your information (for which we may charge a small fee) and to correct any inaccuracies. This data protection notice may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so. If you have questions about your personal data or our privacy policy, please contact us.
Currently we do not use Cookies. For further information about cookies visit: http://www.aboutcookies.org/
Please note that most browsers are set to accept cookies. You can set your browser not to accept cookies and the website we have referred to above will give you instructions on how to do so. However, in a few cases (in the future) some of the features on our Site may not function if Cookies are disabled.
The personal data that we collect from you may be transferred to, and stored at, a location outside the European Economic Area ('EEA'). It may also be processed by staff located outside the EEA who work for us or for one of our suppliers (for example, staff who are involved in supplying products that you order from us, processing your payment details or providing support services for our Site). By submitting your personal data to us through our Site, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers and we will take all reasonable care to make our Site safe and secure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data using SSL over HTTPS encryption, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.
